Frequently Asked Questions?

Welcome to our FAQ page! Here, we've compiled a list of common questions and answers to provide you with all the information you need about our eLearning course offerings. If you don't find the answer you're looking for, feel free to reach out to our customer support team.

  1. What is eLearning?

eLearning, or electronic learning, refers to the process of learning and gaining knowledge through digital resources, such as online courses, videos, quizzes, and interactive modules. It allows learners to access educational content anytime, anywhere, using internet-connected devices.

  1. How do I enroll in a course?

Enrolling in a course is easy! Simply browse our course catalogue, choose the course that interests you, and click the "Enroll Now" button. Follow the instructions to pay for your course and you will get access to your course materials.

  1. Are there any prerequisites for enrolling in a course?

Prerequisites vary from course to course. Some courses might have specific requirements, such as prior knowledge, skills, or experience. You can find detailed information about prerequisites on each course's description page.

  1. Can I learn at my own pace?

Absolutely! One of the key benefits of eLearning is the flexibility it offers. Most of our courses are designed for self-paced learning, allowing you to study according to your own schedule and progress through the material at a pace that suits you.

  1. Do you offer instructor support?

Yes, many of our courses include instructor support. Instructors are available to answer questions, provide clarification, and offer guidance throughout your learning journey. Just reach out to us with any questions you have and we will get them answered by our instructors

  1. Are there assessments or exams?

Yes, assessments are a crucial part of the learning process. Courses often include quizzes, assignments, and exams to evaluate your understanding of the material. These assessments help reinforce your learning and measure your progress.

  1. How do I receive a certificate of completion?

Upon successfully completing a course, you will usually be awarded a certificate of completion. The requirements for obtaining a certificate vary by course. Generally, you'll need to complete all the required modules, assignments, and assessments. Certificates can be downloaded and shared digitally.

  1. What technology do I need?

You'll need a computer, tablet, or smartphone with a stable internet connection to access our courses. Additionally, some courses might require specific software or tools. Detailed technology requirements are usually provided on the course description page.

  1. Is financial assistance available?

We currently do not offer financial assistance on our courses as we strive to keep our costs as low as possible. But please reach out to us via WhatsApp or email and we can see how we can assist.

  1. Can I switch courses or get a refund?

Unfortunately, because our courses are offered online and fully available straight from day one, we do not offer refunds. If you are unhappy with the course your chose, you can reach out to us via WhatsApp or email and we may be able to assist you to switch your course. Please note that course switching is not guaranteed and we evaluate each case individually.

We hope these FAQs have provided the information you were looking for. If you have further questions or need assistance, don't hesitate to contact our support team. We're here to help you on your eLearning journey!